Tugboat Enterprises Forum

Error logs kernel.err

2008-01-07T23:13:02Z

Suggestion - recognize USB hard drives

2007-12-20T16:51:08Z

I have a suggestion for a new product or update to your existing Selkie Rescue product. I would love to see your product recognize USB hard drives so the data could be copied to the external drive instead of over the network.

trying Selkie Photo Recovery demo

2007-12-18T20:06:03Z

I downloaded the trial Photo Recovery. I can view basically the “root” level of the damaged drive. I cannot view any of the files any deeper than that, as I get an “access is denied” error when I attempt to view, say, “Documents and Settings”. Is it safe to assume that this is part of the crippling for the trial software, and that the purchased software will allow me free rein of the entire drive that it is able to read?

Found demo through Tucows - isolinus disk error/20

2007-12-20T16:31:21Z

Hi guys. Trying to rescue from an XP machine. Found your demo from the Tucows review. The boot CD returns an isolinux Disk Error 20. Googled it, but didn’t see any fixes. Any suggestions? Thanks mucho!

See folders, but that’s it. Want a refund.

2007-12-20T16:28:58Z

I called you the other day. I could see the folders when I tried Selkie. But that’s it. So I want a refund.

“dfree is broken” message

2007-12-18T20:00:36Z

The message I’m getting indicates that “dfree is broken” on the computer being rescued, and any file transfer/copy larger than 1 MB fails due to I/O error. Is there a patch or upgrade that resolves this particular issue? Any input on this is appreciated.

Recover data on broken hard drive?

2007-11-29T20:35:49Z

Can I use Selkie to recover complete data on a broken hard drive?

Will Selkie recover pictures from my camera?

2007-11-29T20:33:31Z

Will this program recover pictures that disappeared on the camera?

Doesn’t detect rescue computer

2007-11-29T20:29:36Z

: I have tried every variation, but Selkie Rescue doesn’t detect the rescue computer or, more precisely, any Workgroups. I provide workgroup and computer name, and the failed computer fails to find any. The cables are all connected properly, and all devices are working. What do I do now? PS: There is a reference in your material that if I’m using Windows Me, I have to release my computer’s current address to receive a new one from Selkie. But it isn’t clear if this is the rescue computer or the failed computer. I presume it is the failed computer. Since I cannot initiate the Start menu, I cannot run winipcfg to complete this task on the failed computer. I receive the message that this can only run in Windows.

Thanks for your professionalism

2007-11-29T20:26:35Z

I wish to thank you for your prompt action, professionalism and good product. I wish more product vendors were as quick to respond and as quick to react as you are. With the Selkie software I was able to quickly recover very important data. I have already recommended your product to several business peers.